Pharmacy Call Center (Technician) Job at Firma de Reclutamiento en PR, Puerto Rico

S1dhWTJCQUc1ay84UDVRajJNNnNlSWVa
  • Firma de Reclutamiento en PR
  • Puerto Rico

Job Description

Responsibilities:

 

  • Handle incoming calls from pharmacies and providers in a professional, confidential, and timely manner.
  • Register and update patient and request information in electronic systems with accuracy.
  • Guide pharmacies on benefit coverage, claim submissions, and authorization processes.
  • Perform system adjustments and overrides to ensure proper claim resolution.
  • Support pharmacies with claim-related issues and processing questions.
  • Assist with onboarding or guidance for pharmacy representatives.
  • Follow CMS and applicable regulatory standards in all assigned duties.
  • Complete additional operational tasks as assigned by leadership.
Requirements:
  • Pharmacy Technician Associate Degree from an accredited school.
  • Active and unrestricted Pharmacy Technician License in Puerto Rico.
  • Minimum of one (1) years’ experience in retail pharmacy, preferred.
  • Basic understanding of pharmacotherapy concepts for accurate case evaluation.
  • Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Strong verbal and written communication skills.
  • Ability to analyze situations, identify solutions, and work with minimal supervision.
  • High level of organization, time management, and attention to detail.
  • Available to work rotating schedules 7 days a week between 7:00am and 11:00pm.
Equal Employment Opportunity Employer.

Job Tags

Similar Jobs

IQVIA

Pharmacy Technician - Onsite Job at IQVIA

 ...A Pharmacy Technician assists the pharmacist with various aspects of order processing to dispense medications to patients as promised in an accurate, safe and efficient manner. A Pharmacy Technician plays a critical role in proving patients and providers access to medications... 

Compass Group

MEETING & EVENTS PLANNER Job at Compass Group

 ...focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from...  ...a meaningful career. Job Summary As a Meeting & Events Planner, youll be the go-to pro for executing seamless conferences and... 

Solar Pros

Solar Sales Consultant - Richmond Job at Solar Pros

 ...Motivated, goal-oriented individuals Strong communication and people skills Professional appearance and positive attitude No experience needed. We train you from the ground up Details Full-Time | Commission-Based In-person customer interaction, including... 

Clinical Management Consultants

Supervisor of Blood Bank Laboratory CLS Job at Clinical Management Consultants

 ...Lead Transfusion Excellence: The Supervisor of Blood Bank Laboratory CLS will energize a career at a high-performing Southern California hospital where innovation, accuracy, and patient-first outcomes drive every decision. Why This Organization Stands Out: The Supervisor... 

Medium

Emergency Medicine Doctor - Flexible Schedule, High Earnings Job at Medium

A physician-owned Emergency Medicine group in central Nebraska seeks an Emergency Medicine Physician. This opportunity offers an annual income potential of $500,000, flexible block schedules, and paid malpractice coverage. Ideal for board certified physicians looking to...