Senior Analyst, Specialty Compliance and Ethics - Global Marketplace & eCommerce Compliance (GMEC) Item Escalation & Monitoring Job at Walmart, Bentonville, AR

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  • Walmart
  • Bentonville, AR

Job Description

**Position Summary...** **What you'll do...** The **Global Marketplace** **Ecommerce Compliance Group** within Walmart is responsible for defining, enforcing and promoting policies, programs and products to ensure safe transactions and create trust across our online and marketplace businesses. The Sr. Analyst position is responsible for reviewing internal and external item reports, conducting monitoring/QA for accuracy, analyzing item data and helping to develop rules to enforce policies. This role will partner with various teams including eCommerce Compliance, Policy Governance, Merchant and Retail teams, Operations, Corporate Affairs and Product. An ideal candidate has extensive Intellectual Property, Brand Portal and Rights Owner experience. We are looking for a cross-functional, team player who is highly customer focused and is a detail-oriented, self-starter to support and assist in item risk management that operates with a sense of urgency, is comfortable working in a dynamic online environment with shifting business needs and changing requirements. **What You'll do:** + **Site Monitoring & Compliance:**  Monitor the site to ensure all items comply with established policies, rules, and guidelines. + **Escalation Triage & Action:**  Triage escalations by reviewing items and listings, taking appropriate action on products, and providing feedback to improve rules, tools, or processes. + **Risk Analysis & Investigation:**  Review and investigate item reports for gaps, trends, or emerging risks, including analysis of internal data, external sites, news, and supporting machine learning model annotations. + **Cross-Functional Collaboration:**  Collaborate with Compliance, Business, Legal and Corporate Affairs leadership to assess, prioritize, and resolve high-impact item escalations efficiently. + **Process Support & Documentation:**  Support process documentation, generate reports, and coordinate the implementation of new item risk initiatives, processes, or workflows. + **Workflow Optimization:**  Utilize enterprise tools and data resources to streamline workflows, enhance monitoring, and improve decision-making efficiency. + **Performance & Communication:**  Deliver against KPIs, maintain high standards of execution, communicate effectively at all organizational levels, and invest in continuous self-development **What you'll bring:** + Bachelor's degree in Business, Human Resources, or related field OR 2 years' experience in compliance, ethics, legal, project management, or related area. + Excel and data analysis experience + Strong attention to detail, problem-solving and troubleshooting skills + Skilled at managing multiple projects, priorities, and stakeholders simultaneously + High degree of initiative and deadline-driven productivity + Experience working with partners and teammates across different time zones and cultures + Strong understanding of Intellectual Property and Rights Ownership and managing related concerns and/or claims. Brand Portal familiarity is a plus. + Experience with content review/moderation + Known for a proactive, "get things done" mindset and a collaborative "can do" attitude **You'll sweep us off our feet if:** + Related experience in security, investigations, operational management, compliance, legal, privacy, or related field. + Experience with eCommerce, retail and customer service, compliance, or content review/moderation + Excellent verbal and written communication skills with people at a variety of levels + Resourceful and intellectually curious mentality, not afraid to dig into issues or projects + Experience with tools such as JIRA, Confluence, ServiceNow and Salesforce + Experience leveraging SQL and BigQuery to streamline data workflows, improve reporting accuracy, and deliver actionable insights. + Familiar and comfortable working in gray areas or dealing with offensive content + Pop culture nerd or avid online shopper a plus _The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process._ **Benefits & Perks:** Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. **Equal Opportunity Employer**   Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting, experiences, identities, ideas and opinions - while being inclusive of all people.  **About Walmart** Join Walmart and your work could help over 265 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in belonging, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart ( . The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock ㅤ ㅤ ㅤ ㅤ ‎ **Minimum Qualifications...** _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._ Minimum Qualifications: Bachelor's degree in Business, Human Resources, or related field OR 2 years' experience in compliance, ethics, legal, project management, or related area. **Preferred Qualifications...** _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._ Customer Research, Data Analysis and Insights Masters: Business Administration Project Management - Project Management Professional - Certification **Primary Location...** 702 Sw 8Th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Job Tags

Full time, Temporary work, Part time, Shift work,

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