Job Description

COMPANY OVERVIEW

Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.

Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”

We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!

JOB SUMMARY

The Reformer Pilates Instructor is responsible for designing and implementing group Pilates classes and performing a mild to moderate session that leads guests and members through exercises that help improve strength, flexibility, and balance. Assists all guests with proper techniques and mind-body yoga connection, providing motivation to ensure achievement of personal wellness goals. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards.

ESSENTIAL FUNCTIONS

• Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures.
• Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria.
• Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines.
• Maintain knowledge of all group fitness classes and programs. 
• Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
• Ensure fitness area lighting and music levels are correctly set and maintained. 
• Ensure guests practice safety during exercise sessions. 
• Ensure guests’ safety in wet areas by removing standing water and reporting unsafe equipment.
• Understand emergency procedures and accident prevention policies.
• Provide guests with a tour of the spa facility, as needed.
• Communicate guest complaints or any maintenance issues to Spa Management. 
• Attend mandatory vendor and company training sessions, as scheduled by Spa Management.

REQUIRED EDUCATION AND PREFERRED EXPERIENCE

• Must have Nationally recognized Reformer Pilates Instructor Certification.
• Must have Nationally recognized Group Fitness Instructor Certification, plus Pilates Certificate of Completion course.
• Pilates Method Alliance or Stott Pilates preferred.
• Must have 2-3 years of continuous Pilates teaching experience, preferred.
• Ideally, familiar with the local market, have a following, and be proficient at utilizing social media to market themselves and their classes.
• Must be polished, professional, and have a strong command of both written and verbal English.
• CPR and First Aid certified.

BENEFITS/PERKS

• Medical, Dental and Vision (FTE only)
• 401K Matching
• PTO – Paid/Holiday Time Off
• VTO – Voluntary Time Off
• Discounts on Retail Products and Spa Services

COMPENSATION: $40.00 per class

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