Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:
You will join Output Solutions at Fiserv, partnering with business unit leaders to drive customer-focused, process-centered improvements across high-volume production operations. The role leads process engineering, data-driven optimization, and implementation of solutions that raise operational quality and client satisfaction.

What you’ll do:

• Act as a change agent to promote performance awareness and the use of structured process improvement tools.
• Translate operational data into actionable insights that inform strategic decisions and investment priorities.
• Lead the assessment, identification, and realization of productivity and operational improvement opportunities across the Fiserv Output Solutions division.
• Support end-to-end process development—from early definition through implementation and sustainment.
• Develop solutions to complex problems by designing and implementing processes, procedures, tooling, and automation in collaboration with internal teams and suppliers.
• Facilitate regular reviews of quality and process performance metrics, identifying and driving improvement projects with measurable outcomes.
• Implement process solutions that integrate into business operations, accounting for cultural change, system dependencies, and organizational structure.

Experience you’ll need to have:

• Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, or related field and/or equivalent military experience.
• 3+ years of experience in Industrial Engineering, Process Engineering, or quality/process improvement roles.
• 3+ years using data analysis tools such as Excel, Minitab, SQL, or Python.
• Ability to work independently and manage multiple priorities in a fast-paced production environment.
• Excellent communication and presentation skills to influence technical and non-technical audiences.
• Lean and/or Six Sigma Green/Black Belt certification.

Experience that would be great to have:

• Experience in Transactional Print, Direct Mail, or Secure Card production environments.
• Working knowledge of Lean principles such as Value Stream Mapping, Just-In-Time, Demand Flow, Single Piece Flow, Five S’s, Visual Management, Total Productive Maintenance, Kaizen, SPC, Six Sigma.
• Understanding of ERP or job management systems used in high-volume production environments.
• Exposure to material handling automation and production equipment.
• Familiarity with finite capacity scheduling tools and APS systems.
• Experience with simulation software (Arena, FlexSim, or equivalent).

How you’ll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires the use of a computer and audio equipment.

Travel:
Approximately 30% travel off-site or to other office locations is expected.

Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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