Director, Shopper Insights Job at Ferrero, Parsippany, NJ

TFd5ZDFoTUc2MDMyT1pZajBNaXZlb2FRaFE9PQ==
  • Ferrero
  • Parsippany, NJ

Job Description

Job Location: ​Parsippany​

About the Role:

The Director, Shopper Insights will lead and elevate the shopper insights practice for Ferrero North America, delivering best-in-class insights across multiple categories, channels, and retailers. This role will shape how we understand the “why” behind shopper behaviors and translate those learnings into strategic, actionable recommendations that drive growth.

 

Reporting to the Vice President, Consumer & Shopper Understanding (CSU) for North America, the Director will initially manage one direct report, with planned team expansion over time.

Main Responsibilities:

  • Lead and grow the Shopper Insights team, establishing foundational practices and scalable capabilities.
  • Develop and execute a comprehensive learning plan, including objectives, methodologies, and supplier management.
  • Uncover shopper motivations through qualitative and quantitative research and translate findings into strategic recommendations.
  • Partner with Marketing, Sales, Category Management, and CSU leadership to drive insight-based initiatives.
  • Build customized insight solutions for key retailers while creating scalable approaches for broader customer needs.
  • Present insights and strategic recommendations to senior leadership and retail partners to influence decision-making.
  • Provide thought leadership on shopper journeys, category growth, trends, and the demand landscape.
  • Identify cross-category and cross-customer opportunities through POS, panel, and trend analysis.
  • Define and track key Shopper Insights KPIs and foster a strong test-and-learn culture.
  • Ensure consistency, excellence, and rigor across all Shopper Insights deliverables and processes.

About You:

  • 12+ years of experience in consumer insights, with significant experience in Shopper Insights or Category Management.
  • Proven success leading a Shopper Insights team in a matrixed environment.
  • Experience in CPG/Food strongly preferred.
  • Ability to manage multiple high-impact, high-visibility projects simultaneously.
  • Exceptional communication, storytelling, and presentation skills.
  • Strong proficiency across qualitative and quantitative research methodologies

Our Benefits & Perks:

The base salary range for this position is $185,000 - $230,000 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

 

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits. Learn more about our benefits at .

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at .

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more .

Job Tags

Similar Jobs

FOREMAN SALES AND SERVICE

School Bus Monitor Job at FOREMAN SALES AND SERVICE

 ...Job Description Foreman Sales & Service is looking for bus monitors for the Tri-Valley School District, Colton, SD. The bus monitor is responsible for supervising students on school buses and coordinating with bus drivers, ensuring a safe transport service for everyone... 

YMCA

Housekeeping Staff - Cleveland Y - Evenings Job at YMCA

Are you interested in keeping our Cleveland YMCA neat and tidy, to ensure the comfort and safety of others? As a Housekeeper, and an important member of our team, you will perform all of the day-to-day cleaning services, including locker rooms. We are currently seeking...

Christus Health

RN, Registered Nurse - A3 - Cardiac ICU / CCU Job at Christus Health

 ...care. Our goal is to deliver exceptional, evidence-based care through teamwork and positive outcomes. Summary: The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation... 

Catholic Funeral & Cemetery Services

Operations Manager (Cemetery) Job at Catholic Funeral & Cemetery Services

 ...The Operations Manager is responsible for overseeing the work of Family Environment Specialists who maintain the Archdiocesan cemetery grounds and facilities. The Operations Manager is also involved in developing and maintaining processes and procedures streamlining operational... 

Kickstart Accounting, Inc.

Tax Consultant (CPA) Job at Kickstart Accounting, Inc.

 ...Join Our Team as a Tax Consultant at KSA Tax Partners, LLC! KSA Tax Partners, LLC. is a woman-owned, fully virtual accounting firm dedicated to empowering women business owners by not only filing their tax returns but helping them truly understand their finances. We...