Call Center Representative Job at KS insurance group, Coral Springs, FL

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  • KS insurance group
  • Coral Springs, FL

Job Description

Call Center Representative

We are expanding and hiring 2 motivated Call Center Representatives to handle inbound calls from customers already interested in our products and services.
This is a sales-focused customer service role, where your job is to confidently guide callers through the purchase process and help them choose the best solution for their needs.

No cold calling. No outbound dialing.

What You’ll Be Doing

  • Answer inbound calls only from warm, interested customers

  • Provide clear, professional information about our products and services

  • Walk customers step-by-step through the purchasing process

  • Ask the right questions to identify needs and recommend solutions

  • Close sales while delivering excellent customer experience

  • Accurately document customer interactions and orders

What We’re Looking For

  • Strong communication and listening skills

  • Comfortable selling while servicing customers

  • Confident, friendly, and professional phone presence

  • Ability to follow scripts while sounding natural and conversational

  • Coachable, reliable, and goal-oriented

  • Prior customer service or sales experience is a plus (but not required)

Why This Role Is a Great Opportunity

  • Inbound calls only – no cold calling

  • Warm leads who are already interested

  • Structured training and clear sales process

  • Stable, full-time position

  • Opportunity to earn based on performance

  • Supportive team environment

Schedule

  • Full-time position

  • Set schedule (details provided during interview)

How to Apply

Apply today if you enjoy helping people and closing deals.
We are actively interviewing and hiring immediately.

Job Tags

Full time, Immediate start,

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