Job Description

Description

The Building Services Superintendent is responsible for managing a staff of approximately 50 custodians and will collaborate with other Superintendents when needed for major events. This position will ensure that work schedules are being followed and assign shifts in different zones and the Student Union. The Superintendent will make sure all building projects are completed on time in a cost-effective manner and with the least amount of disturbance possible. The Superintendent also supports the Facilities Services Department Senior Management team in assisting with duties including data entry personnel distribution evaluations and coordination of essential department functions.

• Train employees in university techniques and knowledge necessary to perform
• Hire employees and set performance goals inspect work and review job completions.
• Manage stressful situations with professionalism and exercise sound judgment.
• Prepare reports and communications for the purpose of notifying FS Senior Management staff and other university stakeholders of essential information.
• Follow campus safety policies and help educate employees of such policies.
• Keep track of timesheets approve leave requests and make staffing changes to accommodate absences.
• Maintain a professional attitude when communicating with university employees students or members of the community.
• Have familiarity with University policies and procedures when managing employees.
• Create work schedules for custodians and maintenance employees for all special events. Schedule adequate time off for employees.
• Supervise set-up and clean-up for special events.
• Coordinate with other Supervision to build teams to support special events at Neyland Stadium and Thompson Boling Arena.
• Use facilities management data software for work order distribution labor records and inventory.
• Represent the Facilities Services Department on various assigned committees groups and seminars.
• Ensure that custodial employees have the necessary materials needed to complete tasks.
• Monitor use of departmental equipment and inspect and notify Director of replacements as needed
• Notify Director and FS Senior Management staff of emergencies and help coordinate an appropriate response with trades Office of Environmental Health Safety and Risk Management (EHS/RM) and Public Safety when necessary.
• Monitor and have responsibility for cleaning services provided the inspection of buildings in the zone and the overall result.
• Prepare Supervisory report and have employees submit injury and accident reports. Inform management and Public Safety when warranted.

Required Qualifications

• Education : High school diploma or GED.
• Experience: Eight (8) years experience as a custodial professional supporting academic settings and/or special events and four (4) years of which must be in a supervisory capacity.
• Knowledge Skills Abilities:
• Experience in supervision of custodial employees.
• Work experience with custodial equipment chemicals and operations.
• Ability to work with a computerized records system.
• Ability to read and understand material SDS sheets.
• Knowledge of proper custodial product/equipment.
• Have a working knowledge of the principles of effective supervision.
• Ability to organize prioritize and perform under pressure.
• Ability to manage communicate and work alongside individuals or groups from diverse ethnic cultural social-economic and identifying backgrounds.
• Ability and patience to train new and existing employees with the techniques and knowledge necessary to complete duties as assigned.
• Ability to plan and schedule work. Ability to inspect buildings and carry out oral and written instructions.
• Other Conditions: Valid Drivers license

Work Location

• University of Tennessee Knoxville TN Campus
• This is an on-site position

Compensation and Benefits

• UT market range: MR11
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

About The College/Department/Division

UT Facilities Services is responsible for the care and keeping of more than 300 facilities and utilities systems in and around Knoxville. As the University of Tennessee Knoxvilles largest non-academic department team members are responsible for facilities maintenance and repair custodial needs landscaping and lawncare utility work in-house and capital construction projects facilities planning and design environmental initiatives pest control campus event services and facilities administration functions for both the flagship campus and the agricultural institute. The Facilities Services staff provides around-the-clock coverage to ensure students staff faculty and fans have a consistent and positive experience every time they step foot on Rocky Top.

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